VirtualAssistant.com.au gives Australian auto workshops an AI virtual receptionist that answers the phone 24/7, logs service bookings and takes down enquiries while you're under the bonnet — with most workshops live within 24 hours.
Get Your Free Trial →No lock-in contracts • Workshop live in 24 hours • Cancel anytime
What We Do
From a customer's first call to a job booked into the workshop, we handle every conversation so you can stay focused on the cars.
No customer call goes to voicemail again. Through the week, after closing, on weekends and over public holidays, every caller is answered professionally and looked after with care.
Job scheduling stays in step with the booking software your workshop already uses. Customers lock in their service bookings and we keep the diary organised — automatically.
Professional intake scripts crafted for Auto Workshops. We gather the right information upfront — matter type, urgency, contact details — so you're fully briefed before every consultation.
Getting Started
We've made onboarding simple. Most Auto Workshops are fully set up within a day.
Create your account and tell us about the services you offer and your call preferences.
Our team sets up your booking scripts to capture rego and make/model, plus call routing and calendar integrations.
Divert your workshop line to your new virtual receptionist — it takes about 2 minutes.
Calls get answered, bookings logged and quotes captured — then passed straight to you the moment they come in.
"Customers used to ring for a service booking, get voicemail, and just call the next workshop. Now every call is answered 24/7, the job's booked straight in, and our bays stay full."
Client Reviews
"Customers ring after hours for breakdowns and services, and the assistant takes their details and books them in straight away. We've stopped losing jobs to the workshop down the road."
Priya Macleod"It asks the right questions — make, model, rego and what's wrong — before the booking reaches us. Our quoting and scheduling has never run smoother."
Liam O'Brien"Professional and always available. Customers assume it's our receptionist — it never misses a call, even when we're under a car."
Sandra DonnellyJoin hundreds of Australian Auto Workshops using VirtualAssistant.com.au to deliver a professional 24/7 client experience.
Start Your Free Trial →No credit card required • Free 7-day workshop trial • Cancel anytime
Our AI virtual receptionist answers every call to your auto workshop 24/7, books appointments, answers common questions and captures clients details — then sends everything straight to you. It sounds natural and professional, so your clients get a great experience around the clock.
Rarely. It talks in a natural, easygoing way, sorts out enquiries politely and books customers in just like a sharp front-desk receptionist. It runs on VirtualAssistant.com.au and is managed right here in Australia.
Plans stay flexible with no lock-in contract. Start with a free trial to see how it books your workshop's jobs before you commit, and you can cancel any time.
Most auto workshops are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your auto workshop never loses a client to a competitor again.
Yes. It takes the customer's details — including the car's make, model and rego — along with the time that suits them, then sends the booking through to you so your diary keeps filling while you stay in the workshop.
Yes — your existing workshop number diverts to the AI receptionist any time you can't get to the phone, so customers keep ringing the number they already know and there's no new line to advertise.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the client in, 24/7, so your auto workshop captures every opportunity.